PlayStar is one of my favorite online casinos for many reasons, such as its vast collection of games, enjoyable promotional offers, exciting loyalty program, intuitive website, and lots more. However, is PlayStar legit?
In this review, I’ll discuss everything you need to know about the online casino, starting with its welcome bonus. Then, we’ll move on to other sections, such as the website usability, available payment methods, whether or not there’s a mobile app, etc. I’ll even tell you my gaming experience with the website. Join me, and let’s get started.
Upon signing up during my PlayStar review, I was greeted with a 100% matched deposit bonus up to $500. I also got 100 bonus spins after betting $20. There’s more. You'll receive 200 more on your second and third deposits, making a total of $500 in bet funds and 500 bonus spins. Other important information about the welcome offer is as follows.
I claimed my welcome offer via the following steps:
Once completed, you’d have gotten up to 500 free spins and your 100% matched deposit bonus. Thankfully, you don’t need a PlayStar bonus code to take advantage of the offer.
Before claiming the bonus, be sure to remember the following qualifying requirements:
The following terms apply to the deposit bonus:
Keep in mind that not all of the casino's games are compatible with free spins. Refer to the “Read More” section when claiming the bonus for the list of all the games you can't play with your spin bonuses.
During my PlayStar review, I also discovered the following terms linked to the bonus of free spins:
The PlayStar website has a dark user interface style that I really like. Its black backdrop highlights other colors, making them stand out while also boosting readability. The site has a wealth of information, including all of the well-categorized games, so anticipate a long scroll before reaching the bottom. Thankfully, once there, you can reach the top in the blink of an eye by clicking an arrow facing up at the bottom right corner of your screen. Features like these demonstrate how much work the site creators put into providing an enjoyable experience for gamers.
Furthermore, the site's UI is responsive, and delays are minimal unless you have a poor internet connection. The top row grants you easy access to the promotions page and other sections of the website.
The PlayStar website also features an announcement banner outlining some of the casino's services. Meanwhile, the "Join Now" and "Log in" buttons are located in the top-right corner of the site for easy access.
Overall, the PlayStar website is quite user-friendly and easy to use.
I was happy to discover that PlayStar offers a dedicated mobile app for iOS and Android devices. I’m sure you’ll agree with me that using a dedicated mobile application offers a much more seamless gaming experience than playing directly on a site. I experienced the same enjoyable gameplay when I used the PlayStar app to play my favorite slots, such as Divine Fortune Megaways, Stinkin Rich, Davinci Diamonds, etc.
The app has hardly anything to complain about. It’s responsive and runs smoothly, with the exception of times I had poor network conditions. I also noticed that PlayStar releases frequent app updates to fix bugs and address security issues. Thumbs up for that.
Thanks to the level of optimization, all games ran smoothly without affecting their visual quality. Table games, live dealers, and slots loaded quickly and stutter-free. However, you may not have a just as smooth experience if you’re running the PlayStar app on an outdated device.
In any case, using the PlayStar Casino mobile app offered the same enjoyable experience as the website. I recommend visiting your mobile app store to get yours.
During my PlayStar Casino review, I found over a thousand games available on the website and app, which made my PlayStar gaming experience enjoyable. PlayStar offers Slingo, slots, table games, and live dealer options, catering to the needs of various types of players. I generally prefer slots, and some of my favorites include Emperor of Rome, Mine Blast, Manhattan Wild, and Mermaid's Fortune.
Whether I played the games on my PC or a mobile device, all the games ran without a hitch. I sometimes had choppy audio while using my PlayStar Casino Android app. However, it wasn’t a regular occurrence. I loved how the games were divided into several categories. This made it easy for me to find my favorite games.
By the way, I’m often asked to do a PlayStar sportsbook review. However, the site only offers casino services. Hence, you won’t find sports betting options or esports tournaments.
PlayStar is a New Jersey casino and you can only play games at the site if you’re physically located in that region. You can, however, access the site outside NJ and its four other accepted states (Delaware, Florida, Pennsylvania, and New York), but only to register, make deposits, and process withdrawals. You should probably consider an alternative gaming site if you reside outside these regions.
Yes, PlayStar is a legitimate casino licensed and regulated by the New Jersey Division of Gaming Enforcement. This license permits players in New Jersey aged 21 and over to play games at the site or via the mobile app.
In terms of security, the availability of reputable payment options ensures that your financial information is safe. Additionally, PlayStar Casino employs SSL encryption to protect customer data from breaches.
The online casino's commitment to ethical gambling further strengthens its reputation. I discovered the Player Protection and Responsible Gaming sections, which provide information to assist gamers in identifying and overcoming gambling addictions.
During my PlayStar review, I discovered a plethora of reliable payment methods, including PayPal, Global Payments (ACH/E-check), credit/debit cards, and cash at the cage. All deposits I made were processed immediately. Withdrawals, however, sometimes take as long as five days, depending on the payment method. Keep in mind that withdrawals above $10,000 need to be reviewed before they’re processed. Hence, it could take up to 10 business days before you receive your cash.
You can also use the PayPlus method for faster transactions. Meanwhile, with cash at the cage, you can pick up your money right away at Ocean Casino in Atlantic City. Keep in mind that you can only use PayPal or debit cards for withdrawals once you've made at least one deposit using those methods.
PlayStar is a legit casino and offers four dependable and responsive customer support channels:
The FAQ section, located under the help menu, answered several of my questions before I contacted PlayStar's customer service representatives. The page answers numerous questions about accounts, banking, gambling, promotions, geolocation, and other inquiries. Check it out first before attempting alternative assistance channels.
You can also get support via the PlayStar chatbot, which answers all common questions. I was able to access this support channel by opening the menu button on the left side of my screen and then hitting the Chat Support button. Doing so caused a pop-up window to emerge from the bottom of my screen, allowing me to converse with the chatbot.
I got responses and instructional guides within a few seconds. However, you won’t get personalized responses until you click the "Get in touch" button, which connects you with a real PlayStar support representative. Remember that, depending on the volume of requests the customer service staff is currently processing, you may receive late responses. Nevertheless, I typically got answers from the support agent in less than an hour. Keep in mind that customer care representatives are only accessible every day from 9 to 1:30 am (ET).
PlayStar also offers email assistance. Just navigate to the bottom of the page, and you’ll see a support-dedicated email you can reach with your queries. From my experience, this is the best way to get help from PlayStar since you can be detailed in your email. The responses I got were also value-packed, thanks to how well the agent explained the procedures for rectifying my issue. However, email support can sometimes be slow. I usually received responses within 12 hours; other times, they came as fast as within 30 minutes.
However, if you prefer to talk to a customer representative by phone, you can reach the support team by calling the phone number in the support menu. Customer help representatives are available by phone between 9 a.m. and 1:30 a.m.
The PlayStar Club is the casino’s loyalty program established to reward active users on the site.
The club has only 5 tiers, and depending on your level, you can gain rewards such as star rewards, headline promotions, daily exclusive games, birthday bonuses, and more.
As you advance to levels 4 and 5, you also get extra perks like a personal account manager and priority customer service. Speaking of tier advancement, the more you play, the more points you get, and the higher you ascend the levels. However, not all bets and games provide the same amount of points, as I found out while reviewing PlayStar online casino. Slots offer the most points per bet since they give you one PlayStar Club point for every $5 wagered. Meanwhile, $10 played on roulette, blackjack, or table games gets you the same amount of points.
Overall, my PlayStar experience was enjoyable thanks to the numerous games, ranging from slots to table games and live dealers. I was greeted with a user-friendly interface, making my experience a lot smoother. The welcome bonus made things more interesting, as I could play games without risking my actual funds.
There’s a lot to say about the online casino, but don’t just take my word for it; sign up today and enjoy PlayStar Casino.
The PlayStar welcome bonus is a 100% matched deposit bonus up to $500. You also get 500 free spins, which, however, can’t be used on all games. Check out the bonus terms and conditions for more information.
PlayStar is legit thanks to its license from the New Jersey Division of Gaming Enforcement, which allows users to sign up from NJ, USA. The site also uses SSL encryption to protect user information from third-party access.
No, you can only play games at PlayStar Casino when you’re physically located in New Jersey. Otherwise, you’ll only be able to register, make deposits, or request withdrawals.
